Home Health & Hospice earns “Superior Performer” Caregiver Satisfaction Award


Chadron Community Hospital & Health Services Home Health & Hospice has earned the 2022 SHPBestTM “Superior Performer” Caregiver Satisfaction Award 

Chadron, NE, August 29, 2023 –Chadron Community Hospital’s Home Health and Hospice has been recognized by Strategic Healthcare Programs (SHP) as a “Superior Performer” for achieving an overall caregiver and family satisfaction score that ranked in the top 20% of all eligible SHP clients for the 2022 calendar year.

The annual SHPBest™ award program was created to acknowledge hospice providers that consistently provide high quality service to families and caregivers of patients receiving hospice care. The 2022 award recipients were determined by reviewing and ranking the overall CAHPS Hospice survey satisfaction score for more than 1,000 hospice providers. With one of the largest CAHPS Hospice benchmarks in the nation, SHP is in a unique position to identify and recognize organizations that have made family and caregiver satisfaction a priority and have been rewarded for their efforts with high marks on the CAHPS Hospice survey.

“SHP is proud to present the SHPBest awards to our top-performing customers. We commend these organizations for their continuous focus on delivering the highest quality of care to their patients”, said Rob Paulsson, President of SHP. 

“These surveys are from our Hospice patient’s family and caregivers, and we are extremely honored to receive this recognition. Rural agencies like ours don’t always receive this recognition, so this is a testament to our Hospice Team, and their dedication to quality and compassionate care.” – Diana Lecher, Director of Home Health & Hospice at Chadron Community Hospital & Health Services

Read more about the SHPBest awards program, including methodology and award recipient lists at https://www.shpdata.com/hospice/shpbest-cahps-hospice/

About Strategic Healthcare Programs (SHP)

Strategic Healthcare Programs (SHP) is a leader in data analytics and benchmarking that drive daily clinical and operational decisions. Our solutions bring real-time data to post-acute providers, hospitals, and ACOs to better coordinate quality care and improve patient outcomes. Since 1996, SHP has helped more than 7,000 organizations nationwide raise the bar for healthcare performance.