Chadron Community Hospital Announces Updated Patient Payment Policy Effective July 1
July 1, 2025, Chadron, NE – Chadron Community Hospital & Health Services will implement a new patient payment policy beginning July 1, 2025, aimed at improving financial transparency and expanding payment options for patients. Under the updated policy, all patient account balances must be paid in full within 12 months of the date of service. Patients who are unable to pay in full are strongly encouraged to contact the Hospital’s Billing Office at (308) 432-3897 to discuss alternative arrangements.
Expanded Payment and Support Options Include:
- Hospital Payment Plans: Interest-free plans with structured minimum payments over a 12-month period.
- AblePay: A new partnership offering discounted rates and customized payment flexibility for patients.
- Security First Bank Financing: A financing option for those needing extended repayment beyond 12 months.
- Financial Assistance Program: Income-based assistance is available for qualifying individuals.
In addition, the hospital is introducing a pre-collection outreach process through a third-party partner, Encore, to help patients avoid collections and maintain financial health. Accounts with no payments after 90 days, or that fall below minimum payment standards, will be referred to Encore for further communication and resolution support.
To reward prompt payment, the hospital will continue offering a discount to patients who pay their full balance within 30 days of billing.
“Chadron Community Hospital remains committed to delivering compassionate care while supporting our patients' financial well-being,” said Jennifer Brown, CFO. “These updates are designed to create flexibility, improve communication, and ensure patients have access to the resources they need.”
For more information about the updated policy or available payment plans, patients are encouraged to call the Billing Office at (308) 432-3897.